Attention:
Globe Life is aware of and following a security issue experienced by Change HealthCare (CHC). While there has been minimal impact to our Medicare Supplement operations, cross-over claims, and paper claim submissions, we are diligently reviewing all systems to ensure this remains the same while we await additional information from CHC and the results of their investigation. Based on the limited information provided by CHC and our thorough review of our potentially impacted systems, the customer data on our systems remains secure. We will continue to monitor this situation closely and provide updates, if needed, as we receive information from CHC. Providers can verify Medicare claims eligibility by clicking here. To submit Medicare claims or supporting documentation please email UAFAXIN@globe.life, or fax to 972-569-3709.
Follow the U.S. Department of Health and Human Services statement on the CHC incident for additional details.
Last Updated: 07/26/2024
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