Attention Users: Due to a third-party global service interruption, we are currently experiencing delays in response times and performance of this site may be slower than usual. We apologize for any inconvenience this may cause. Thank you for your patience. Last Updated: 07/20/24
Attention: Globe Life is aware of and following a security issue experienced by Change HealthCare (CHC). While there has been minimal impact to our Medicare Supplement operations, cross-over claims, and paper claim submissions, we are diligently reviewing all systems to ensure this remains the same while we await additional information from CHC and the results of their investigation. Based on the limited information provided by CHC and our thorough review of our potentially impacted systems, the customer data on our systems remains secure. We will continue to monitor this situation closely and provide updates, if needed, as we receive information from CHC. Providers can verify Medicare claims eligibility by clicking here. To submit Medicare claims or supporting documentation please email, or fax to 972-569-3709. Follow the U.S. Department of Health and Human Services statement on the CHC incident for additional details.
The use of this system is only permitted for authorized consumers and business partners. Globe Life Inc. and its operating subsidiaries (for this purpose only individually and collectively referred to as Company) reserve the right to monitor all usage of Company resources including IT systems. By using this system the user consents to the monitoring of all system activity and agrees that the Company may reference and rely upon such usage with respect to any legal proceedings or internal or administrative investigation to which the Company consents. The Company reserves the right to consent to valid law enforcement request for evidence. Misuse of any resources may lead to disciplinary or legal action.